Practice Management Questionnaire?

by Grant Hicks,CIM 

If trying to grow your practice and build scale makes you feel like a tightrope walker, you’re not alone. Most of us have so many demands on our time and energy, life can feel like a three-ring circus. Take this quiz to see how well you are meeting responsibilities, while also recognizing and fulfilling your clients personal needs and wants.

True False

[ ] [ ] 1. The only way I can successfully manage my business and build capacity is to take care of myself physically and my staff and team.

[ ] [ ] 2. Nurturing myself enlarges my capacity to help others.

[ ] [ ] 3. I eat healthfully and exercise regularly.

[ ] [ ] 4. I get check-ups, go to the dentist, and take preventative precautions.

[ ] [ ] 5. I set aside personal, quiet time for myself, whether I’m meditating or simply letting my thoughts drift.

[ ] [ ] 6. I have a unique value proposition in writing that my clients and staff can articulate and understand the key drivers of value in my practice.

[ ] [ ] 7. I have a value proposition process with a unique name and profile that I take clients through on a regular basis to help them achieve their goals and keep on track. I use software systems to put it in writing. 

[ ] [ ] 8. I have a formal feedback system for my clients and understand what they value the most about our services?  

[ ] [ ] 9. My practice is 100% transparent and ready for the regulatory change. I price my advice that meets or exceeds my clients expectations. 

[ ] [ ] 10. I notice and heed the emotional signals that tell me I’m out of balance and past capacity, irritability, overwhelm, resentment.

[ ] [ ] 11. I work on my business 2-4 hours every week to innovate and have it scheduled weekly to do so.   

[ ] [ ] 12. I have benchmarked my business against similar and top performing practices to measure my success.  

[ ] [ ] 13. I use documents in my practice approved through compliance such as a letter of engagement, investment philosophy and value proposition.   

[ ] [ ] 14. I have segmented my clients according to revenue and I service each segment differently. 

[ ] [ ] 15. I have an ideal client profile and case studies to illustrate our ideal clients problems, solutions and outcomes.   

[ ] [ ] 16. I have a succession plan, well documented and a good understanding the key equity drivers in my business. 

If you answered false more often than true, you may want to take a look at the questions to which you answered false and see if you may have uncovered some blind spots or opportunities in your business. Please don’t hesitate to call or email me if you’d like to explore this issue further.

Author’s content used under license, © 2011 Claire Communications